Frequently Asked Questions
These are the questions I get most often. Hopefully this helps you! If not, you can shoot me a message below!
Do you take custom jewelry orders?
Yes! I love to work on custom pieces. I work with a wide array of techniques and I would love to bring your request to fruition. I also promise never to take on a project that I don't believe I can do to the best of my ability. I'm friends with many jewelry designers and if I believe someone else can do a better job I promise to tell you as much.
How do I place a custom jewelry order?
The best way to start the process for custom work that is not listed in my shop is to send me an e-mail with details of what you'd like to see happen. At that point I will throw a couple of ideas at you and give you a quote. Once we've agreed I will create a listing for you in my online shop & begin work on your piece(s).
Do you offer discounts?
I strive to keep my prices affordable. Due to the time that goes into making a quality handmade product, it is difficult to offer standard discounts. I do however have a brand new rewards program! When you become a DSK Insider you earn rewards points with every purchase that turn into gift certificates you can spend however you'd like. Sign Up HERE.
What are your candles made out of?
All Crafty Wino Candles, Car Jars & Wax Melts are made with All Natural Soy Wax and Eco-Friendly Cotton Wicks.
Do you use essential oils in your candles?
Not exactly. I use premium fragrance oils in my candles. Many of those oils include essential oils but none of the candles I carry are pure essential oil. Pure Essential Oils, or therapeutic grade essential oils, do not produce much fragrance in a burning candle because they will burn off, which is why most oil distributors suggest diffusion as a delivery method.
I want to smell your candles before I buy them, how can I do that?
If you are local to South Carolina, I currently maintain stock in two retail locations in the upstate & two in the Columbia area. You can find addresses and store hours on my contact page. If you are not local, you may purchase sample packs in my online store during the first week of each month. These sample packs are made up of 4 fragrances in 2 oz candle tins & are shipped First Class Mail.
How long before I receive my order?
If you've ordered a Ready to Ship item your item will be processed within 5 business days. Made to Order Designs require 1-2 weeks processing. Custom Work timelines will vary 2-4 weeks depending upon design & workload. Timelines for Custom Work will be outlined clearly in the listing as agreed in our e-mail conversations. All Jewelry Orders are shipped USPS First Class Mail & Candles are shipped USPS Priority Mail. You will receive an e-mail when the item is shipped with tracking information.
I'd like to carry your products in my store, do you offer wholesale?
Yes! I do offer wholesale on The Crafty Wino Candles & a selection of Wired Essentials Jewelry. If you would like more information on becoming a wholesale customer sign-up HERE to receive more information.